Grey Ledge Medical Management is a medical billing company that provides customized services that support medical practices throughout Rhode Island (RI), Massachusetts (MA), Connecticut (CT) and beyond, servicing clients throughout the United States. Our goal is to advise, educate, manage and provide unparalleled support to a wide variety of healthcare practices and facilities.
Grey Ledge’s time-saving systems transforms medical practices and maximizes efficiency, allowing practitioners to devote more attention to patient care.
Our medical billing service uses a wide variety of software products, such as Intergy by Greenway, Athena, CareTracker, Epic, eClinical Works, Eyefinity, Prime Suite by Greenway and Veradigm (formerly Allscripts), just to name a few.
We consider ourselves a trusted partner of each client's business and we care about every client's success. We are fortunate our clients feel the same about Grey Ledge Medical, formerly known as Comprehensive Practice Management Services, Inc.
Grey Ledge Medical is saving my practice! I could not imagine better partners!
Polly Leonard, DO, MS, FNAOME, Warwick, RI
I am a physician and have been working with Grey Ledge (formerly CPM) for many years. As a
solo practitioner, their service and support has been invaluable to me. Julie and her team have helped me
through good times and bad. They have always provided the most recent technologies, yet been there for the
small things as well. I highly and enthusiastically recommend Grey Ledge to any medical practice, large or
Gynecologist, Cranston, RI
Grey Ledge Medical Management has always been extremely attentive and resourceful for our
office. They not only strive to be available to us at all times, but also our patients and their needs. I am
happy to say that my most valued part of Grey Ledge is their proactive notification process, whether it be
billing, questions on existing claims, or a patient issue. Over the past 20 years I have utilized many
different billing companies, and Grey Ledge has by far been the most rewarding company to work with. Thank you
again for your many years of dedicated services for our office, a job well done.
Neurosurgeon, Johnston, RI
In May of 2016 our medical practice had to find a new billing service. CPM came highly
recommended. I have been totally impressed by Julie and her team. They helped us through a rough transition.
The staff is very pleasant and easy to work with. Also very efficient. I can't thank Julie enough for the help
her and her team has done for this solo practice. I highly recommend CPM.
Internist, East Providence, RI
About two years ago my long-standing billing arrangement with a local hospital ended for a variety of reasons.
As I wished to continue my practice in geriatric medicine, I needed to find a new billing service. Inquiries
led me to CPM. I was very impressed by the leadership and professional staff and eagerly signed up. CPMS was
helpful in getting my billing to run through a local skilled nursing facility where most of my practice takes
place. This arrangement was not typical, but with persistence CPMS made it happen.
I fill out my own billing encounter forms and do all my coding–a new experience but a necessary one. The staff
of CPMS has been great in helping me learn how to do this. They promptly respond to all my
After about two years of working with CPMS I would give the organization an outstanding rating.
Geriatrician, Providence, RI
I came to Comprehensive three years ago after losing my office manager of 17 years and seeing dramatic
reductions in reimbursements. I looked at several different billing and management services and companies
before making that decision. Comprehensive was large enough to deal with the problems, but small enough to
give individual attention to each client. It has been a perfect fit.
From prompt and efficient billing to simplifying and assuring compliance with credentialing issues,
Comprehensive has been a lifesaver.
Cardiovascular and Thoracic Surgeon, Providence, RI
I have worked with CPM for over 10 years. Julie and her team have been helpful, responsive, and understanding
through many transitions over this time period.
As a solo practitioner, their personal touch has been an invaluable asset. I would not hesitate to recommend
this company to any practice, large or small. Thank you, Julie and all of the CPM staff!
Gynecologist, Cranston, RI
I have been working with CPM for two years. Julie Sylvestre and the staff at CPM were very helpful to me in
setting up my solo practice two years ago after 18 years with a large group. Especially helpful was a resource
book of preferred vendors CPM provided which was essentially a step-by-step guide on what was needed to set up
an office and who to call for IT, phone systems, etc.
I continue to use CPM for billing, my electronic health record, and recommendations for practice management,
including human resources consultation. The billing department is very helpful and has done an excellent job
with collections of payments, and the staff at CPM is also very responsive with any EHR questions. I highly
Internist, North Providence, RI
Grey Ledge Medical Management has been fantastic to work with. They are extremely
hard-working and always responsive to our needs. Whether it be answering and responding to our patient's phone
calls in a timely manner, or the amount of time and effort put into a single claim, or even if one of our
staff has a question that they need help with, they get the job done in a manner that is exceedingly rare in
today's competitive climate. Thank you for your many years of dedication to us!
Practice Manager, Neurosurgeon, RI
We are a single provider practice working with CPM since 2010. CPM went from a medical billing service to a
complete practice management company. CPM provides medical billing for us to all of our insurance carriers
including billing direct pay patients and sending out monthly statements.
CPM provided training on turning over to electronic health records, which they implemented for our practice
with great success. CPM is a professional company, extremely informative, and their response time with
problems, questions or help is within 24 hours, if not sooner. Staff is pleasant and easy to work with. We
would recommend them to any medical practice.
Internist, Providence, RI